Are You Ready for VoIP?

by VENDIREX on 07/05/2015 - 03:17 pm |

Tag: Call Center Software

Essentially, VoIP Phone Systems employ a method of taking an analog signal (where a wave is recorded or used in its original form) and convert it into digital data, which is then transmitted over an IP network, such as the Internet. And why would you want to utilize such a process? Because Voice over Internet Protocol is virtually free, turning your standard Internet service into a telephone system, and thereby eliminating the phone service provider.


Of course, phone service companies (such as AT&T) aren’t exactly quaking in their boots - they’ve actually already jumped into the VoIP pool, providing the necessary equipment to their existing clients (while they use VoIP to streamline their own networks). Phone companies are smart enough to realize they need to stay in the game of anything to do with the Internet. Besides, they know it’s going to be a while before legacy telephone lines disappear, and there’s the fact that VoIP has a cloud of mystery surrounding it, and people tend to be fairly resistant to changes in their basic technology. That said, VoIP does have its advantages for larger firms.


If you’re considering a VoIP network in your office, you’ll want to learn more about the issue of its bandwidth requirements from the vendor you select. As a ‘latest technology’ concept, VoIP business networks are geared to high end Internet access users (middle to large companies) who utilize T3 or DS3 systems for their 100 plus staff of employees. In other words, you may have to spend big to reap the largest ‘‘free benefits’ of Voice over Internet; it just doesn’t work as effectively on DSL access.


Factors to Think About:


  1. Your Rate of Anticipated Growth

It may save money in the long run to initially plan your VoIP network system for growth you feel certain is coming; otherwise you will have to go back and upgrade, and meanwhile the quality of your connections could suffer.

  1. The Number of Users in Your Office

Your company’s total number of employees will have an effect on the type of network service. As mentioned above, a large number of users will demand higher bandwidth.


  1. How Remote Users can Affect the System

If your connection is slower, remote users might cause audio issues with quality.

However, you can rectify a less than rapid access situation by replacing the default   codec with a low bandwidth codec on both your remote users, as well as on your own

SIP provider.



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